Careers

Accounts Receivable Specialist

Overview

The Accounts Receivable Specialist is responsible for collections and will be contacting customers daily to reconcile past-due accounts. This position assists in the credit processes that include application procedure, creditworthiness assessment, and periodic reviews of our customers. A successful Accounts Receivable Specialist is a skilled and thorough researcher with excellent communication and record-keeping skills. This position is a key part of our Business Services Department and reports directly to the Assistant Controller.

Duties

  • Perform collection activities across all divisions while evaluating the continued effectiveness of current collection policies.
  • A/R administrative tasks such as cash application, credit card payment reconciliations, and A/R reporting that drives visibility to the status of CSG receivables.
  • Assist with establishing and maintaining credit limits on customer accounts, and when appropriate, process requests for special credit arrangements and deviations from standard terms of payment.
  • Ensure customer compliance with the credit and collection procedure policy.
  • Determine accounts that should be placed on credit hold for non-payment issues and partner with the appropriate internal team members to determine next steps.
  • Maintain and report on aging schedule and collection activities.
  • Assist with legal filings including civil claims and responses to customer bankruptcy filings.
  • Maintain positive working relationships with customers, ensure contact information is current and complete, and resolve any issues timely and respectfully.
  • Promote a positive work environment and company culture.
  • Other tasks and projects as assigned by the Business Services management team.

Qualifications

  • High school diploma or equivalent.
  • 1-3 years of accounts receivable and customer service experience.
  • Effective oral and written communication skills necessary; you need to be comfortable and confident when talking with customers on the phone.
  • Good working knowledge of Microsoft Office Suite, particularly Microsoft Excel.
  • Ability to work within a team and independently.
  • Ability to prioritize multiple tasks simultaneously.
  • Ability to work in a fast-paced, high volume environment.
  • Ability to think critically and strong troubleshooting skills.
  • NetSuite knowledge is a plus, but not required.

Physical Requirements

  • Sit or stand at a desk for extended periods of time.
  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers).
  • Substantial movements (motion) of the wrists, hands, and/or fingers (repetitive motion).
  • Ability to communicate verbally in-person and via telephone.
Location
Lancaster, PA
Department
Business Services
Employment type
Full-time
Benefits
  • Weekly pay
  • Paid holidays & PTO
  • Referral incentives
  • Medical, dental & vision
  • Prescription drug coverage
  • Gym reimbursement
  • Advancement opportunities
  • Flexible 401K with matching
  • Volunteer opportunities
  • And more
Reports to
Assistant Controller

How to apply

To apply, email your cover letter and resume to Careers@ClarkServiceGroup.com.

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