Duties
- Invoicing customers for multiple divisions.
- Collect and update customer credit card information into NetSuite.
- Process credit card payments and assist Accounts Receivable in C.O.D. aged collectibles.
- Upload invoices and reconcile third-party billing portals.
- Assist in settling invoice-related concerns.
- Daily reconciliation of technician payroll hours.
- Maintain positive working relationships with vendors and customers, ensure contact information is current and complete, and resolve any issues timely and respectfully.
- Promote a positive work environment and company culture.
- Other tasks and projects as assigned by the Business Services management team.
Qualifications
- High school diploma or equivalent.
- 1 or more years of billing and customer service experience.
- Strong Excel skills necessary.
- Effective oral and written communication skills necessary.
- Ability to work within a team and independently.
- Ability to prioritize multiple tasks simultaneously.
- Ability to work in a fast-paced, high-volume environment.
- Ability to think critically and good problem-solving skills.
- Oracle NetSuite knowledge preferred.
Physical Requirements
- This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers).
- Substantial movements (motions) of the wrists, hands, and/or fingers (repetitive motion).
- Ability to sit or stand in front of a computer screen for long periods of time.
- Ability to communicate verbally via telephone.